www.gramavan.com is owned by Iván Ciruela Bolea with ID No. 46403525J domicile for this purpose in Pº Llorenç Serra, 57 08922 Santa Coloma de Gramenet – Barcelona.
The General Contracting Conditions regulate the distance selling relationship between GRAMAVAN and the user or client, in accordance with the legal provisions, especially Law 7/1998, of April 13, on General Contract Conditions, Law 3 / 2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, the Law 7/1996, of January 15, of Retail Trade Management, and Law 34/2002 of July 11, of Services of the Information Society and Electronic Commerce.
GRAMAVAN reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Such modifications may be made, through their websites, by any form admissible by law and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones. GRAMAVAN reserves the right to apply, in certain cases, Particular Contract Conditions in preference to the General Contract Conditions indicated here when deemed appropriate, announcing them in a timely manner.
The purpose of the website is Commercial.
The duration of the contract will be linked to the termination of the contracted service without prejudice to the right of withdrawal.
You can also subscribe, if any, to the newsletter to receive offers of our services or general information that may be of interest to you.
As a user or client, you expressly acknowledge, understand and accept the terms of use and these general contracting conditions. Declares to be of legal age and have legal capacity for access to the GRAMAVAN website and to hiring through them.
To purchase our products, you can go to the corresponding section of our online store.
You must register as a user on the web to make an online purchase, this being an indispensable requirement. You can access the corresponding section to register on the website itself.
In accordance with the provisions of Regulation (EU) 2016/679, GRAMAVAN informs users and / or customers that the personal data collected during the registration and subsequent purchase process will be treated under their responsibility, in order to process such actions by the user and manage subsequent actions derived from them.
Likewise, as a user and / or client, you can exercise your rights of access, rectification, deletion, limitation, portability and opposition by writing to GRAMAVAN Pº Llorenç Serra, 57 08922 Santa Coloma de Gramenet – Barcelona or via email to the address: gramavan10@gmail.com
As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use them in order to retain the relationship between both parties.
During the purchase process, you must identify yourself with the username and password provided. This data will not be public. You will be responsible for treating confidentially and responsibly the identity and password obtained in the registry as a client, not being able to transfer them to another. You can modify the information registered with the exception of NAME and DNI / NIF, at any time in the client area. In this same section, you will have access to a history of your contracted products, being only a query section that allows its management, and the user can delete those records that he considers necessary to view.
After the purchase process, the customer will receive confirmation of this by email. It is essential that, during the purchase process, the user indicates a valid email. If you do not receive confirmation within 24 hours of the end of the service, you must contact GRAMAVAN at the customer service telephone number 93 663 64 49 or by email
All the contents of the website are available in Spanish, Catalan and English.
Prior to the provision of service, the client will receive an email with the confirmation of the requested service.
Once the service is provided, the client will receive the corresponding invoice.
GENERAL CONTRACTING CLAUSES:
All sales and services of the company are subject to the following conditions, which may only be extended, reduced or modified in writing.
The client irrevocably accepts the general conditions of sale and delivery, as well as the particular conditions, even if these conditions are in contradiction with the general and particular conditions of the client.
The general and particular conditions of the client do not bind GRAMAVAN, except that GRAMAVAN has accepted them in writing. The realization of a sale between GRAMAVAN and the client, without expressing their disagreement in relation to the general or particular conditions or other provisions established by the client, does not imply GRAMAVAN‘s compliance with them.
We do not work with agents or commercials. All orders are made through the web or email. GRAMAVAN will not accept any order not placed in these terms.
Orders are taken once GRAMAVAN has received payment. GRAMAVAN does not reserve materials or set aside orders without having received the corresponding payment for them.
GRAMAVAN reserves the right to sell its products based on their availability.
On our website you will find countless products, dedicated to camperization of vans, camping, caravans and motorhomes. If you decide to do the assembly, you should know that there are certain products that do not include assembly instructions since they are intended for assembly in the workshop or through a professional. GRAMAVAN is not responsible in any case for improper assembly or not completed correctly. The user must have sufficient knowledge to assemble the products if necessary, otherwise, he must go to a workshop or professional. Contact us for any clarification.
In many cases, the products must be legalized and included in the vehicle’s technical file, depending on the class of the vehicle and the current regulations, as well as the interpretation of this by ITV, Engineer and Accredited Laboratory. The client must consult it before carrying out the installation in his vehicle with an Engineer, ITV or homologation company. Being interpretive and changing cases over time, GRAMAVAN is not a specialist and for this reason it cannot advise directly.
OFFER AND VALIDITY:
In the event that a product is on sale, it will always be indicated along with its characteristics, the price of the offer and its validity.
In compliance with current regulations GRAMAVAN offers information on items for sale, features, prices and availability. However, GRAMAVAN reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time by the web will be governed by the General Conditions of Contract in force in each case. Likewise, GRAMAVAN will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
GUARANTEE:
The products offered in our online store incorporate one or more photographs and features of this. This information has been provided by the manufacturer. The color of the product that can be displayed in the photograph is not binding. This is identified in the characteristics of this.
PRICES:
All products indicate the sale price in euros including the Value Added Tax (VAT) in force.
If any other taxes were applicable, this would be specified.
The offers and price list are informative, with GRAMAVAN reserving the right to modify them without prior notice. If, due to error or price modification, there is no conformity on the part of the customer, GRAMAVAN will pay the amount of the product except for round-trip transportation costs. (CHECK RETURN CONDITIONS)
The prices of GRAMAVAN products are those that appear in the current rate. These prices will remain until rate modification, while supplies last or until market conditions permit. GRAMAVAN reserves the right to modify the price of the products before updating it. In the event that the prices of the products have been updated and a customer has a confirmed, paid order with a delivery time of 24/48 hours, this would maintain the price at the time of purchase.
Transportation costs are not included in the sale price of the products. These expenses will be borne by the customer.
The transport and the fare are for the peninsula, in the event that it is for Ceuta, Melilla, Balearic Islands or Canary Islands, the transport will have a special price being this recalculated. Customs costs at origin and destination and IGIC will be borne by the customer.